November 2019, La Luna Holdings officially appoints Mr. Khalid Fawzy Ragab as the General Manager of Swisstouches La Luna Resort, Nha Trang. Mr. Khalid will take responsibility to overview and observe all hotel’s activities in order to centralize management, boost the hotel revenue, maintain and position 5-star hotel service for the project.
Mr. Khalid has brought to more than 13-year experience in hospitality management and operation at large-scale hotels in Vietnam, Thailand, Egypt, Qatar. He also held important positions at such well-known hotels as Le Meridien Makadi Bay Hotel & Resort (1.062 rooms), Sheraton Soma Bay Hurgadha (310 rooms), Le Meridien Hotel & Resort – Egypt (2.200 rooms), Sheraton Helipolis Hotel Towers & Casinos (522 rooms), Sheraton Doha Hotel & Resort Qatar (363 rooms), Premier Village Ha Long Bay – Vietnam…
“Appointing experienced General Manager to this position, we, La Luna Holdings hope that Mr Khalid will play a vital role in improving the hotel services, enhancing the hotel occupancy and increasing the revenue of Swisstouches La Luna Resort, Nha Trang”, shared Lai Hoang – Deputy Director.
“As one of the rarest hotels managed by Swiss brand which is almost reaching the operation time, I highly appreciate the vision of Swisstouches La Luna Resort in comparison with other premium hotels at the same category. I wish to create the positive differences as well as bring the impressive feelings for hotel guests. Hotel services will bring not only professionalism but also personal experience for each hotel guest.”, Mr. Khalid spoke.
Mr. Khalid also added, another distinguished aspect that Swisstouches La Luna Resort tends to serve is centralized human resources. All employees will be well trained based on the international standard under the control of Swisstouches Hotels & Resorts and Hospitality & Tourism Management Institute (HTMi) so that the best and professional services will be offered to every guests. Our important target in the coming time is that Swisstouches La Luna Resort Nha Trang will become the most preferred premium hotel in Vietnam by all guests.
The new General Manager will work closely with the management company – Swisstouches Hotels & Resorts to build 5-star hotel quality standard branded by Swisstouches which will be adapted to Vietnam’s model. This will help bring customers the most memorial experiences when staying in Swisstouches La Luna Resort Nha Trang.
Sharing about Nha Trang’s market, Mr. Khalid said: “Nha Trang is the biggest beach tourism city of Vietnam, which promises to have strong boost in the near future. The year 2020 will mark a milestone for Nha Trang when other large-scale hotels will be fully operational. Infrastructure and transportation in Nha Trang are pretty developed and deploying international airports will force this city for more all-rounded development. As General Manager of the hotel, I hope to continue complete and broaden other services of the hotel based on outstanding advantages at Nha Trang market.”
“Nha Trang is one of the potential tourism city which as the positive growth up to 30%/year. The demand for tourism is on the increase that help Nha Trang attract more investment from domestic and international investors, especially in the tourism property market. We believe that the new General Manager will contribute his expertise to lift Swisstouches La Luna Resort to be new height as a new icon of modern Nha Trang’s tourism market, as well as affirm its position as the leading tourism real estate developer in the region.”, Ms. Lai Hoang concluded.
Swisstouches La Luna Resort